Membership & fees
Quality exchange offers only
All members pay £35 for 1 year or £55 for 2 years to join the private, members only, service; all listings include join/renewal and expiry dates so you can see exactly how long any listing is in circulation.
Easy on-line registration
Secure payment - Payments are made on the Barclaycard secure payment website. The Barclaycard site uses SSL (Secure Socket Layer) technology to encrypt credit and debit card details whilst in transit. The site address will begin with 'https://' rather than 'http://' once you have been transferred to the secure site.
Instant access to full listings
As soon as you submit your membership form you will have full access to all listings and can start contacting members with your exchange offer.
Up-to-date on-line service
New home exchange offers are added and expired listings hidden automatically every day to ensure that our database is as up to date as possible. Both join and expiry dates are included in all listings so you can easily see how long listings are in circulation.
Customer service
Contact the Guardian home exchange service provider, Home Base Holidays, by email or phone with any questions you may have: +44(0)20 8886 8752, 9 am – 5.30 pm GMT Monday - Friday; generally answer phone on weekends & evenings; we will respond to messages left within 24 hours.
Experience
Home Base Holidays, operating this site on behalf of Guardian News & Media Ltd, has been providing home exchange services since 1985. Based: London, UK.
Low membership fees (rates in pounds sterling):
| PLAN 1: One Year £35 | PLAN 2: Two Years £55 |
| 1 Year online listing and contact privileges Add a second listing for £8 | 2 Year online listing and contact privileges Add a second listing for £10 |
Currency converter: check the current exchange rate for the British pound in another currency at http://travel.guardian.co.uk/currencyconverter
One off membership charge – no further fees to pay once you join. Arrange as many exchanges as you want during your membership period.
Membership renewal - You will be sent a renewal reminder notice by email shortly before your membership is due to expire so please remember to update your membership details if you change your email.
Alternative subscription payment options
If you prefer not to pay on the Barclaycard secure payment site, you can still complete a form on the website, exiting the site as soon as you are transferred to the secure payment site (i.e. without completing payment). Your listing information will be saved, but not immediately released. Then, contact us for details on how to pay your subscription fee by cheque or direct bank transfer. As soon as your subscription payment is received, your listing will be released. We will send you further information on using the site and adding photos.
What else do I get for my membership?
Your listing
Compile an appealing (but honest) description of your home, facilities and
local attractions. Submit your completed membership and payment forms and
your listing will be added to the database immediately. Your listing will
be available for viewing for one or two years depending on your membership
choice.
Free photos
No additional charge to include up to eight full colour photos of your
home with your listing. Information on adding photos will be sent to you
as soon as you join and full details are also available on the frequently
asked questions page. Listings with photos are much more attractive
so try to add photos as soon as possible after you join – we will help
you if you don’t have digital images or have any problems.
Access password
Choose your own unique password and view listings whenever you
want during your membership period. Send messages to other members from
the website using a form or by direct email. Add listings to your 'favourites'
as you browse, for easy access when you are ready to contact the members
with your exchange offer
Changes to your listing
Additions and changes can be made to your listing whenever needed.
Arranged an exchange?
Update your listing to give details of the next exchanges you are planning. However,
if you are not ready to consider further exchange offers, you can also indicate
‘exchange arranged’ to deter members from sending you further offers
Free guidelines
A comprehensive check-list to take you step by step from
making initial enquiries to the final preparations before your holiday.
Free bi-monthly ezine - Guardian home swappers newsletter
Added security
None of your personal contact information (email address, mailing address,
phone number) will be visible to either members or non-members. When you
are in contact with another member (via the messaging system in your private
member area) you decide when you are ready to share your contact details.
The exact location of your home is never disclosed on the site.
Before you join:
You may view all current home exchange listings in full (including photos) but you cannot view any contact information or contact members. Check out the newest exchange listings and last-minute offers too.
Top tip - when searching listings as a non-member, make a note of the User IDs (HE + a five digit number) displayed at the top of each listing; then, as soon as you join, you will be able to access the listing from your private member's area and contact the member directly.
Complete and submit the membership and payment forms for:
- Ability to contact other members
- One year membership at only £35 or two years at £55
- Your listing released for site visitors to view without contact details
- Other members to be able to contact you with a holiday offer
- Payment receipt
- Email help with getting started and how to add photos and make changes to your listing
- Subscription to Guardian home swappers newsletter
- Guardian home exchange is powered by Home Base Holidays, a member of the First Home Exchange Alliance | Home Base Holidays privacy policy | Sustainable policy