Guardian home exchange - Terms of membership

Privacy policy

All content within this site, including each home exchange listing, is copyright and exclusively available to members of Guardian home exchange and members of agencies belonging to the First Home Exchange Alliance for the express purpose of arranging home exchanges. No part of its contents may be used for commercial solicitations by any other company, organisation or individual.

This site is a service of a subscription based, private membership organisation, and all information contained herein is unconditionally private and not in the public domain. This information is not sold or distributed publicly. No part of this online database may be reproduced, stored in a retrieval system, transmitted in any form or in any language, by any means, electronic, mechanical, photocopied, recorded or otherwise. Unauthorised use of this site will be fully exposed and will be confronted to the fullest degree of all applicable laws, both national and international. Further, all monies will be forfeited if unauthorised use is established.

Home Base Holidays, operating this site on behalf of Guardian News & Media Ltd, is based in England and is registered with The Data Protection Registrar (registration no: PZ6863280). Home Base Holidays fulfils all obligations as a registered data user under the Data Protection Act 1998.

Disclaimer

All information included in listings published on this website is provided by our members. Guardian home exchange publishes extensive guidelines to aid members in arranging exchanges, but we make no warranty, either expressed or implied, about the information provided. Neither Guardian News & Media Ltd nor Home Base Holidays is a party to, and bear no responsibility for any agreement or contract entered into by members, subscribers or other users of information provided on this website.

Guardian home exchange relies entirely upon the integrity of members and does not guarantee the accuracy of the information provided herein, condition of the homes before or after an exchange, nor conduct of the members or users of the information in this website at any time, nor that an exchange will be available. The only responsibility of Guardian home exchange is to make available listings to its members.

Should any information provided by members be found to be grossly misrepresented, Guardian home exchange reserves the right to remove, at our discretion, any listing at any time, without refund.

Members agree that neither Guardian News & Media Ltd nor Home Base Holidays shall be liable for any direct, indirect, consequential or other damages whatsoever, regardless of the form of the claim, including but not limited to liability for cancellations, injuries to persons or damages to property, including cars or vehicles. This does not affect your statutory rights as a consumer.

Information collected

When you join Guardian home exchange, you need to complete the starred fields on the membership form, including setting your own unique password, entering your name and a valid email address. You must also include your postal address and phone number but none of your contact information, including your email address, will be visible to either members or non-members using the site.

The Guardian Home Exchange website and members details are stored within a SSAE-16 Certified Data Center based in Oklahoma, USA.

Disclosure of information

Home Base Holidays (The Company) operates this site on behalf of Guardian News & Media Ltd, and as such The Company reserves the right to disclose members’ data to Guardian News & Media Ltd who may use it for their own purposes. Notwithstanding this, The Company’s general disclosure policy is as follows:

  • Not to disclose any of your information without your permission
  • Not to supply any member’s private contact information to non-members
  • Not to sell, rent or give away your information to any third party
  • Only to disclose your information if legally obligated to do so by a statutory authority with the appropriate jurisdiction.

Your obligations as a member of Guardian home exchange

It is vital that you keep your password safe. You may change it on your form at any time.

Do not allow non-members to use your private login details to access our private members only site nor share any members’ private information with non-members. Please do encourage your friends and colleagues to join Guardian home exchange, as the greater the choice of homes, the better experience for all members.

If you should change your email address, change it in your listing and also inform us of your new address otherwise members will not be able to contact you.

Your responsibilities to other home exchange members

It is your responsibility to respond promptly to all exchange offers you receive and to let any other members you are in correspondence with know as soon as you have agreed to an exchange offer. Ensure you are satisfied with all arrangements before agreeing to go ahead with an exchange. Never cancel a firm exchange agreement but, if cancellation is unavoidable (due to serious illness or a death in the family) do your utmost to help your exchange partners with alternative accommodation. Leave your home clean and tidy for your exchange guests. Treat all homes and vehicles entrusted to you with care, leaving them in the condition you found them on your departure.

Cookies

A cookie is a piece of data stored on your hard drive that allows us to recognise your computer from one page access to the next. We use only session cookies that are designed not to be permanent or persistent. The session cookie is designed so that, once you close your browser, the cookie will simply terminate. The login process and all member functionality require that your browser be configured to accept cookies.